How Ngage works

Connection and login

Ngage does not require any installation. Simply connecting to your organization’s website, you can access the software from any device.

Connection and login

Ngage does not require any installation. Simply connecting to your organization’s website, you can access the software from any device.

Applicant management

The integrated Applicant Tracking System enables you to manage the entire process from applicant recruiting to selection. The integrated multiposting tool for spreading job adverts increases your recruitment rate, the matching system provides you with an applicant ranking for every single job opening and many assessment tools help you select your candidates. With the video cv and the automated video interview platforms, multiple choice questionnaires, language proficiency tests and a soft skill test, you will assess your applicants and send their profiles to your clients.

Client management

The integrated CRM solution facilitates your relationship with clients. In that module you can register your clients’ profiles with their contact people and offices and attach documents, plan activities with them, create multimailing campaigns, record the services you provide them, your open opportunities, the related quotations, contracts and the feedback on applicants.

Activity recording

All the activities you plan with your clients and applicants or your personal activities are automatically saved or can be manually recorded into a user-friendly agenda. Moreover, all activities can be easily shared among the software users. The software reminds you about your recorded meetings and tasks through an automated e-mail.

Employee administration

We have developed a module for Swiss staffing agencies, which enables to entirely manage active contracts, invoicing, employee time and attendance.

Reporting

A reporting module enables you to monitor your business performance and to get a report on your clients, your opportunities and emailing to external people.

Reduce time to hire and simplify the interaction with your customers

Ngage makes recruiting and selection time decrease by 50%, so that you can quickly shortlist the best applicants to introduce to your clients.

It also helps you manage the relationship with your clients, by keeping track of the feedback received and facilitating the management of the candidates hired. Your organization will get 85% improve in the entire process management.

Software for the staffing industry

A software solution developed for selection and temporary staffing agencies, which consists of a CRM solution, an ATS, a section for administration, an agenda and a reporting system.

The Applicant Tracking System allows to entirely manage the processes of recruitment, selection, applicant assessment and to send the applicants’ profiles to clients.

The CRM module enables to manage all customers’ profiles, their offices and contact people, activity planning, the feedback on the clients, alerts, opportunities, multimailing and quotations. It also includes a lead generator and allows to do competitive analysis.

The administration module helps manage active contracts, invoicing and employee time and attendance.

The agenda allows to record all the activities related to company's customers and candidates or personal activities, which can be shared among the software users.

The reporting system enables to monitor business performance and to get a report on clients, opportunities and emailing to external people.

All-in-one

ATS

With the ATS you can easily manage the entire process from applicant recruitment to the selection of the best talents with high tech integrated tools: Talentum

CRM

With the CRM module you manage the relationship with your clients and the entire process from applicants’ profile sharing to hiring.

Reporting

Reporting helps you monitor your business performance and get a report on your clients, opportunities and the emailing to external people.

Administration

The administration module, which we have developed for the Swiss market, tracks active employee life. You can manage your invoices, the employees’ working hours and attendance.

ATS

With the ATS you can easily manage the entire process from applicant recruitment to the selection of the best talents with high tech integrated tools: Talentum

CRM

With the CRM module you manage the relationship with your clients and the entire process from applicants’ profile sharing to hiring.

Reporting

Reporting helps you monitor your business performance and get a report on your clients, opportunities and the emailing to external people.

Administration

The administration module, which we have developed for the Swiss market, tracks active employee life. You can manage your invoices, the employees’ working hours and attendance.

Record your activities and re-contact your clients at the right time

Ngage records the activities and meetings you arrange with your applicants and clients, which you can share with the other users. A reminder will send you an automated e-mail to remind you about your event hours and days.

A system will alert you if you have not contacted one of your clients for a long time and suggest you re-contact. That way you will not lose any business opportunity.

Integrations

Our software can coexist with other software programs and can be connected to job boards and recruiting platforms, which allows you to benefit from more technology tools and use a more complete software solution.

It is compatible with other tools for human resource management, accounting and payroll solutions, in which it can easily be integrated.

Upon client’s request, other job boards can be added to the list of those provided through our automated multiposting channel. The connection through xml feeds is required.

Collaborations and Technology

By benefiting from our cooperation with some technology partners and the high performance level of the tools we have developed internally, we ensure added value of applicant selection and client relationship management for our customers.

Candidate’s summary sharing

After you select an applicant, you can create a complete “candidate’s summary” to share with your clients. It consists of a job title describing the profile you are looking for, two text boxes where to write a professional and personal evaluation of the candidate and the CV extraction, where the applicant contact details can be made available or not. In addition to those component parts, you can attach the video CV, the video interview recorded by the applicant and the results and scores got in the language proficiency tests and the soft skill test.
The candidate’s summary is interactive and easy to share with your clients through a link via e-mail, which they can access to leave their feedback and comments on the candidate. The feedback is tracked and saved in the candidate’s and client’s profiles.

Personal area

Applicants and clients are provided with a personal area to access the software.
In the applicant’s area candidates can find the job adverts which they apply to and attach personal documents such as CVs, certificates, cover letters or referees, or see their test results. Moreover, they can activate their job agent, a system that sends them customized job announcements via e-mail, according to the criteria and sectors selected.
In the clients’ area customers can keep track of the resumes received and save contracts.
Personal areas allow to keep users up to date on the entire process.

Multimailing

A system of multimailing enables you to send mass e-mails to candidates and clients directly from the software. You just create and set lists of recipients with names, write a mass e-mail and select which list you want to send it to. All the lists remain saved and you can add a comment at any time.
Multimailing makes you save time sending the same e-mail to many clients, when you have to reach a large number of customers doing e-mail marketing and send them a candidate’s profile, or when you just have to invite them to an event or present them new services.

Lead generator

Ngage optimizes and streamlines your workload, providing you with a lead generation tool which identifies costumers’ interests and detects which organizations or companies are in search of personnel and the profiles they need. Lead generator allows you to know what the latest job adverts online are, as well as the openings on which your competitors are working. The system also notifies you on the most recent profiles searched by your clients, so that you are always up to date and can propose your services to your clients.

Electronic signature

We have integrated the tool for electronic signature for contract subscription and document validation for the Italian market. Through the digital signature you can exchange contracts and documents with your clients, they are easy to prepare online and to e-sign.

Tutorial

Visit our YouTube channel and view the video tutorials of our software.

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F.A.Q.

Frequently Asked Questions

We are a headhunter organization that recruits applicants for middle and top-management level positions. How can a machine optimize our work?

Many of our clients are head hunters that can streamline and optimize their HR processes with Ngage, our software for the staffing industry. Technology helps save time in such low value-added activities like CV screening and data entry, which software can do automatically.
Our staffing CRM software enables you to focus on those activities that create added value for your core business, namely on the professional evaluation of your applicants and the interaction with your clients. With Ngage you can effectively manage your information and keep track of your activities and opportunities. In addition to that, you can benefit from an efficient data management through statistics, competitive analysis and business intelligence.

Why choose Ngage?

Ngage is a software solution especially developed for staffing agencies. It is an all-in-one tool with an ATS and a CRM module which are perfectly integrated with each other. Ngage combines all the tools a staffing agency needs to manage clients and contact people, to create new business opportunities and record the mandates they are in charge of. Moreover, their opportunities can be automatically connected to a job opening or to a research inside the candidate database. Our software can help them manage their mandates, enables them to post job offers, automatically matches their applicants by compatibility to the job position and allows to create a sort of “candidate’s summary” which they can share with their clients. With Ngage agencies manage the entire HR process.

Why having an all-in-one solution?

Having an all-in-one solution for applicant and customer relationship management enables you to gain a great competitive advantage in the marketplace.
The acquisition of a client or an opportunity is connected to the search for applicants and the entire process is tracked both in applicants’ and in clients’ profiles. With Ngage you can create a customized “candidate’s summary”, where you choose whether to show the candidate’s contact information or not and you can even express your evaluation on the applicant, which you can share with your client through an e-mail. Then your client will be able to click on a link and access the received profile to leave some feedback. The systm keeps track of all the evaluation process.

How is the software customizable?

As we are aware that every organization has got its own needs, we can provide our clients with highly tailored solutions. We also provide them with maximum care in order to help them choose the solution that best suits their organization.

My organization focuses on temporary staffing. Have you got a solution for us too?

Yes, we have. Combined with our ATS and our CRM solution, we provide an edition of Ngage which also contains a module for employee administration. Candidate recruitment, client relationship, invoicing, contracts and employees’ time and attendance can be managed with just one tool.

What features does a software solution have to offer to a staffing company? (Must-haves today) What are the advantages of Ngage?

Process Optimization. Our main goal is to enable organizations to mange recruitment efficiently. Finding the right candidate in the shortest possible time is important for a staffing agency and ist client, but also the candidate needs a prompt reply. Nowadays staffing Agencies have to do so much data entry work and that has to be optimized and automated.
Our goal is to make companies gain time during their selection process and avoid all the low-added value work. Our software helps HR consultants to focus on their work as recruiters without wasting time in administrative tasks.
Our advantage is our expertise in the HR field. Arca24 founders worked 15 years as HR consultants and recruiters, for that reason they perfectly understand all issues concerning recruiting and has developed a software solution that takes advantage from their experience.

 What is the future of software solutions in the staffing business? What trends does Arca24 observe?

Process automation. In an increasingly dynamic market, where clients need an answer immediately, it is extremely important to have a solution that allows organizations to work efficiently and effectively. Process automation is the trend we observe, because we want to make HR consultants focus on their core work.
Our main goal is to provide staffing organizations with a comprehensive software program able to carry out those administrative tasks related to HR processes and support them in recruiting and selecting the best talents.

Candidates ranking with a semantic CV analysis, language proficiency tests, soft skills tests and candidate sharing option are some of the features we offer to our clients. Recruiters can share candidates' information with their clients by sending them a resume of the candidate's profile with one click.

Which new features will Arca24 be able to offer to staffing companies in the future?

Our HR software has been specially developed for staffing agencies. Today it includes an Applicant Tracking System able to do a semantic CV analysis, which automatically ranks candidates, plus a CRM module already integrated, where staffing agencies can manage their clients and keep all the activities tracked. A reporting module combined with the two previous modules makes business intelligence. An agenda is integrated for users to enable them to share activities and meetings with other users. Ngage is all in ONE software.
We are developing an administrative module where to manage CEA connected to the Swiss organization TempData, payroll taxes, time attendance and invoicing.
Our software is being constantly improved; we are currently working on a salary management module thanks to the Swissdec certification, which will lead us to create a complete HCM software with all the tools a staffing agency needs.