Ngage – Staffing CRM Softwarepreview5@arca24.com2018-12-14T09:31:48+00:00

Why Ngage

Record your activities and re-initiate your relationships with old clients

Ngage records the activities and meetings you schedule with your applicants and clients, which you can share with the other system users. A reminder will send you an automated e-mail to remind you about your event hours and days.

A system will alert you if you have not contacted one of your clients for a long time and suggest you keep contact with them. That way you will not lose any business opportunity.

Software for the staffing industry

A software solution developed for selection and temporary staffing agencies to manage:

Recruiting, headhunting, executive search
Temporary and permanent staffing
Try & Hire

The software consists of a CRM solution, an ATS, a section for administration, an agenda and a reporting system.

VIDEO

The Applicant Tracking System allows entirely managing the processes of recruitment, selection, applicant assessment and sending the applicants’ profiles to clients.

With the CRM module it is possible to manage all customers’ profiles, their offices and contact people, activity planning, the feedback on the clients, alerts, opportunities, multimailing and quotations. It also includes a lead generator and allows doing competitive analysis.

The administration module helps manage active contracts, invoicing and employee time and attendance.

The agenda allows recording all the activities related to the customers and candidates or the personal activities, which can be shared among the software users.

The reporting system enables to monitor the business performance and to run reports on the clients, opportunities and emailing to external people.

How Ngage works

Reduce time-to-hire and simplify the interaction with your customers

Ngage makes recruiting and selection time decrease by 50%, so that you can quickly shortlist the best applicants for your clients.

It also helps you build the relationship with your customers, by keeping track of the feedback received and facilitating the management of the temps hired. Your organization will improve the entire process management by 85%.

Video tutorials

Integrations

Our solution can coexist with other software programs and can be integrated with job boards and recruiting platforms, which allows you to benefit from high tech tools and use a more complete software solution.

It is compatible with other tools for human resource management, accounting and payroll solutions, in which it can be easily integrated.

Upon client’s request, new job boards can be added to the list of those provided through our automated multiposting channel. The connection through xml feeds is required.

Additional features

Candidate’s summary sharing

Ngage is an all-in-one suite, which enables you to easily manage the entire HR process. You can indeed create a “candidate’s summary” to share with your clients, consisting of a job title describing the profile you are looking for, some text boxes where you can write your evaluation on the candidate and the CV extraction. Otherwise you can make the original CV visible. In addition, you can attach the applicant’s video CV, the video interview, all test results as well as further documents.

The candidate’s summary is interactive and easy to share with your clients through a link via e-mail, which they can access to leave their feedback and comments on the candidate. The feedback is tracked and saved in the candidate’s and client’s profiles.

Personal area

Applicants and clients are provided with a personal area to access the software and be updated on the entire process. Candidates can find the job adverts they applied for and attach their personal documents. Clients can keep track of the resumes received and see all contracts.

Multimailing

Multimailing enables you to directly send mass e-mails to candidates and clients from the software. You just need to create and set lists of recipients with names, to write a mass e-mail and select the list you want to send it to.

Lead generator

A lead generation tool identifies customers’ interests and organizations or companies in search of personnel. The function for lead generation allows you to know what the latest job adverts online are, as well as the openings on which your competitors are working.

Ngage – Staffing CRM Software

Visit our Ngage showcase page on LinkedIn to keep up with the news!
FOLLOW US!
Ngage in figures
0
Agencies
0
Job ads
0
Applicants
0
Clients

Our Clients Love Us

FAQ

Frequently Asked Questions
Why should I choose the CRM software Ngage?preview5@arca24.com2018-12-13T16:46:43+00:00

Ngage is a comprehensive software solution especially developed for staffing agencies. It combines all the tools a staffing agency needs to manage clients and contact people, to create new business opportunities and process the applicant search of which they are in charge.

Why having an all-in-one solution?preview5@arca24.com2018-12-13T16:47:03+00:00

Having an all-in-one solution for applicant and customer relationship management enables you to gain a great competitive advantage in the marketplace. The acquisition of a client or an opportunity is connected to the search for applicants and the entire process is tracked both in applicants’ and in clients’ profiles.

Can I have Ngage integrated with other tools?preview5@arca24.com2018-12-13T16:47:42+00:00

Ngage can be easily integrated with other tools as well as with job boards and recruiting platforms, enabling you to benefit from a 360-degree management of the entire HR process.

Can I have the CRM module without the ATS?preview5@arca24.com2018-12-13T16:50:13+00:00

The CRM and ATS modules are provided together to guarantee a complete and effective management of the entire selection process. Otherwise, it would not be possible to link clients and/or opportunities to any HR process.

Can you provide a tool for employee administration as well?preview5@arca24.com2018-12-13T16:50:49+00:00

Combined with our ATS and CRM solution, we provide an edition of Ngage, which also contains a module for employee administration. This specific module will help you manage client relationship, invoicing, contracts and employees’ time and attendance with just one tool.

In which languages is the software made available? Can we have it in additional languages?preview5@arca24.com2018-12-14T09:17:26+00:00

Our technology is available in English, German, French, Italian, Spanish, Portuguese and Polish. If you need an additional language, you can submit your request to us and we will verify that possibility.

Is this solution easy-to-use? Can I rely on the customer service support?preview5@arca24.com2018-12-14T09:17:20+00:00

Our tools are all very easy to use. You can rely on our internal customer service if you need more information or help. Besides, we are at your disposal at any time to schedule demos and training sessions to help you and provide you with after sales support.

Can I migrate my current database into the new software?preview5@arca24.com2018-12-14T09:17:14+00:00

Our solution allows us to migrate your old database into the software, by simply importing your candidate’s data regardless of their volumes. The migration process will help you preserve the recorded data, which we can import according to your request.

Where is the software hosted? Where is our data hosted?preview5@arca24.com2018-12-14T09:17:04+00:00

Your data is hosted in Switzerland. We guarantee data protection and security as well as the highest performance level under any circumstances.

Is there an on-premise edition of your software solution?preview5@arca24.com2018-12-14T09:16:59+00:00

Our solutions are all cloud and prevent companies from having a dedicated infrastructure and from being charged with additional costs for software maintenance. In exceptional cases or when requested by company policies, we can deliver you an on-premise edition of our software, so that it can be hosted on your company server.

Are you GDPR compliant?preview5@arca24.com2018-12-14T09:16:55+00:00

All our solutions are 100% GDPR compliant in order to protect the personal data and privacy of EU citizens for transactions that occur within EU member countries.

Is the software customizable?preview5@arca24.com2018-12-14T09:16:46+00:00

As the software is developed internally, we can provide our clients with highly tailored solutions as far as layout and features are concerned. You can submit your customization requests to our team, we will be glad to satisfy them.

What happens with our data should we decide not to renew the software licence?preview5@arca24.com2018-12-14T09:13:51+00:00

All data stored in your software are your own property, as we also specify in the licence agreement. Should you decide not to renew the licence, we will give you all your data back.