The transformation of recruitment processes

Staffing Software | 31.03.2021

The current COVID-19 pandemic has changed the management of research and selection processes, which can be automated and optimised thanks to the contribution of artificial intelligence

It is now a year since the start of the pandemic, which has radically changed the recruitment process and made it increasingly complex for several reasons:

  • All processes have to be digitalised, starting with interviews
  • The number of applications and data collected has increased
  • Smart working increases the ‘war for talent’
  • There is a need to have procedures for each stage, including on-boarding
  • Candidates’ skills and motivation need to be checked.

As a result, recruitment processes need to become:

  • Faster
  • More Accurate
  • Less expensive

In this context, the use of Artificial Intelligence may be the optimal choice to allow recruiters to focus on the most strategic aspects and increase the relationship with candidates to identify skills, expectations, motivations and attitude.

Currently, AI techniques are used to screen CVs and support the identification of skills suitable for certain tasks. Artificial Intelligence can be considered a valuable support for recruiters, because it can analyse a written text, highlighting the candidate’s skills.

What are the main advantages of using Artificial Intelligence in recruiting?

  • It improves Candidate Experience
  • It helps identifying the best candidates
  • It reduces recruitment time and costs
  • It turns passive candidates into active ones
  • It helps collecting more data and provides better analytics
  • It improves job matching
  • It increases application rate
  • It sends automatic feedback to candidates
  • It reduces bias and increases objectivity and diversity

Although there is no doubt that machines will be able to perform more and more tasks, technology cannot live without human support.

Here some examples:

  • A human assessment is essential, as the machine one is helpful in the screening phase only
  • AI is not able to directly interact with a candidate and is not always able to provide adequate answers

AI can therefore be a virtual recruiter that handles large amounts of data and automates repetitive and low added value tasks, while letting recruiters their knowledge focus on the final decision.

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    Reference product

    Ngage – Staffing Agency Software

    Ngage (ATS+CRM) is a solution developed to support staffing and employment agencies throughout the entire production cycle. It optimizes and digitalize the processes of talent acquisition, customer relationship and administrative management.

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