what are soft skills?
A cloud solution for soft skills assessment
Soft skills are the set of competences that are not directly linked to a specific task. They are necessary in any role and job position as they refer to the relationship of an employee with any other member of the organization and the context in which he/she is located.
It is important to map the soft skills of candidates and employees in order to understand how well they are aligned, or potentially aligned, with a job role and with the structural and organizational context in which they find themselves, or are intended to find themselves.
It is possible to work on soft skills to build ad hoc development and growth paths. SoftskillLab is a valuable tool for monitoring the personal growth of employees and for planning targeted and effective training events.
what are soft skills?
A cloud solution for soft skills assessment
Soft skills are the set of competences that are not directly linked to a specific task. They are necessary in any role and job position as they refer to the relationship of an employee with any other member of the organization and the context in which he/she is located.
It is important to map the soft skills of candidates and employees in order to understand how well they are aligned, or potentially aligned, with a job role and with the structural and organizational context in which they find themselves, or are intended to find themselves.
It is possible to work on soft skills to build ad hoc development and growth paths. SoftskillLab is a valuable tool for monitoring the personal growth of employees and for planning targeted and effective training events.
Register and get a 21-day free trial of SoftskillLab!
All of the soft skills listed below, as well as the other skills on the platform, can be measured individually with an ad hoc test, or can be combined to create a tailored assessment depending on its purpose.
test library
25 online psychological tests for assessing the soft skills of your staff
ability to delegate
Ability to delegate powers and tasks from higher to lower levels without diminishing managers’ responsibilities.
life stress management
Ability to cope with events, situations, experiences that create excessive stress.
authoritative leadership
Those who owns this skill have a positive influence on their team.
ability to set priorities
Giving a different order and degree of importance to one’s own aims and objectives.
social stress management
Ability to manage relationships with unknown people and to speak in public with little difficulty.
ability to manage professional emergency
Ability to think of and apply the best strategies to achieve objectives even in unforeseen conditions.
ability to manage relationships
Ability to relate to others and manage conflicts effectively and empathetically.
realistic self-perception
Realistic general perception that an individual has of himself/herself and of all his/her dimensions (physical, psychological, social and spiritual).
ability to communicate efficiently
Effective communication means ensuring that the ideas and concepts expressed are actively listened to.
politeness
Being polite involves respecting the rules that apply in an organizational or social context.
emotional intelligence
Ability to recognize and manage one’s own emotions and those of others, making the most of relationships and situations.
bicultural mind/International mind
Ability to connect easily with people of different nationalities, changing perspective.
digital mind
The digital mind processes and learns information, with a focus on results rather than on the techniques used to achieve them.
analytical skills
Ability to gather and analyse information, solve problems and make decisions. Analytical thinking facilitates the decision-making process.
proactivity
Ability to actively adapt to new developments in order to achieve personal and/or organizational goals and express one’s own thoughts.
mental flexibility
Having a flexible mind allows adaptation of individual thinking and behavior.
empowerment
Ability to take responsibility for one’s own actions, self-awareness and control over one’s choices, decisions and actions.
problem solving skills
Problem solving skills involve awareness, mental and behavioral flexibility.
decision making
Ability to analyze the situation from different perspectives, and take responsibility for choosing one strategy over another.
overall creativity
A creative person is curious, intuitive, open-minded and flexible and is able to imagine solutions and produce novelties.
autonomous time management
Autonomous time management allows you to implement productive and effective strategies to achieve your goals.
critical thinking
Through critical thinking, different perspectives are considered and a new level of knowledge is sought.
empathy
The ability to experience a situation from the other person’s point of view, enabling one to understand their feelings, ideas, wishes and emotions.
listening
Abilità di vivere una situazione dal punto di vista dell’altra persona, che permette di comprenderne sentimenti, idee, desideri ed emozioni.
team work
Good teamwork requires communication, listening and discussion skills and mutual trust.
test library
25 online psychological tests for assessing the soft skills of your staff
ability to delegate
Ability to delegate powers and tasks from higher to lower levels without diminishing managers’ responsibilities.
life stress management
Ability to cope with events, situations, experiences that create excessive stress.
authoritative leadership
Those who owns this skill have a positive influence on their team.
ability to set priorities
Giving a different order and degree of importance to one’s own aims and objectives.
social stress management
Ability to manage relationships with unknown people and to speak in public with little difficulty.
ability to manage professional emergency
Ability to think of and apply the best strategies to achieve objectives even in unforeseen conditions.
ability to manage relationships
Ability to relate to others and manage conflicts effectively and empathetically.
realistic self-perception
Realistic general perception that an individual has of himself/herself and of all his/her dimensions (physical, psychological, social and spiritual).
ability to communicate efficiently
Effective communication means ensuring that the ideas and concepts expressed are actively listened to.
politeness
Being polite involves respecting the rules that apply in an organizational or social context.
emotional intelligence
Ability to recognize and manage one’s own emotions and those of others, making the most of relationships and situations.
bicultural mind/International mind
Ability to connect easily with people of different nationalities, changing perspective.
digital mind
The digital mind processes and learns information, with a focus on results rather than on the techniques used to achieve them.
analytical skills
Ability to gather and analyse information, solve problems and make decisions. Analytical thinking facilitates the decision-making process.
proactivity
Ability to actively adapt to new developments in order to achieve personal and/or organizational goals and express one’s own thoughts.
mental flexibility
Having a flexible mind allows adaptation of individual thinking and behavior.
empowerment
Ability to take responsibility for one’s own actions, self-awareness and control over one’s choices, decisions and actions.
problem solving skills
Problem solving skills involve awareness, mental and behavioral flexibility.
decision making
Ability to analyze the situation from different perspectives, and take responsibility for choosing one strategy over another.
overall creativity
A creative person is curious, intuitive, open-minded and flexible and is able to imagine solutions and produce novelties.
autonomous time management
Autonomous time management allows you to implement productive and effective strategies to achieve your goals.
critical thinking
Through critical thinking, different perspectives are considered and a new level of knowledge is sought.
empathy
The ability to experience a situation from the other person’s point of view, enabling one to understand their feelings, ideas, wishes and emotions.
listening
Abilità di vivere una situazione dal punto di vista dell’altra persona, che permette di comprenderne sentimenti, idee, desideri ed emozioni.
team work
Good teamwork requires communication, listening and discussion skills and mutual trust.
F.A.Q.
FREQUENTLY ASKED QUESTIONS
Soft skills can be identified by asking specific questions during the interview phase with the candidate or employee, with personality tests or with delayed video interviews.
Arca24’s SoftskillLab is a tool, based on the collaboration with Università Cattolica di Milano of Milan, which offers 26 psychological tests that allow the recruiter to make the soft skills assessment process more effective.
These adaptive tests are indeed more specific than the personality tests available on the market. The results are easy to interpret, even by non-specialists, and allow the assessment of many candidates at the same time thanks to the cloud-based system.
The platform reports constant updates and it allows you to: see how many candidates have already answered, download each candidate’s result, add new profiles to be assessed and prompt those who have not yet completed the questionnaire.
In order for the tests to do their job properly, it is important that:
– there is a stable connection
– answers are given instinctively and not influenced by expectations of results
– you are in a quiet, distraction-free environment
– you approach the questions with the aim of enjoying the moment and trying to have fun.
F.A.Q.
FREQUENTLY ASKED QUESTIONS
Soft skills can be identified by asking specific questions during the interview phase with the candidate or employee, with personality tests or with delayed video interviews.
Arca24’s SoftskillLab is a tool, based on the collaboration with Università Cattolica di Milano of Milan, which offers 26 psychological tests that allow the recruiter to make the soft skills assessment process more effective.
These adaptive tests are indeed more specific than the personality tests available on the market. The results are easy to interpret, even by non-specialists, and allow the assessment of many candidates at the same time thanks to the cloud-based system.
The platform reports constant updates and it allows you to: see how many candidates have already answered, download each candidate’s result, add new profiles to be assessed and prompt those who have not yet completed the questionnaire.
In order for the tests to do their job properly, it is important that:
– there is a stable connection
– answers are given instinctively and not influenced by expectations of results
– you are in a quiet, distraction-free environment
– you approach the questions with the aim of enjoying the moment and trying to have fun.